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Case Studies

FCM Travel

FCm Travel Solutions, the global corporate travel brand of Flight Centre plc, offers a comprehensive range of products and services on a global basis designed to meet the needs of today's corporate travel buyer. In the UK 650 staff work in 30 business travel centres in locations including Bristol, Crawley, Exeter, London, Slough, Milton Keynes, Woking, Wimbledon, New Malden, Ipswich, Peterborough, Birmingham, Loughborough, Hull, Leeds, Manchester, Newcastle, Aberdeen, Glasgow, Edinburgh, Dunfermline and Belfast and 15 dedicated implants/outplants. In 2008 FCm did 1.46 million business travel transactions and had a turnover of £370 million.

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Ian Allan Travel

Ian Allan is a long-established independent UK travel management company with its head office in Shepperton and branches in Bracknell and Bristol. As a leading independent travel management company (TMC) ranked within the top 25 travel management companies in the UK, Ian Allan operates specialist departments in corporate, charity and academic travel, groups/special events, leisure and aviation tours.

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Portman Travel

Portman Travel is the largest privately-owned business Travel Management Company (TMC) in the UK. Founded in 1959, Portman employs approximately 500 operational staff at over 25 locations across the UK. The company continues to grow within the market place and has recently made acquisitions to consolidate its position in the UK as well as expanding into continental Europe and Ireland.

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International SOS

The booking system that International SOS was using needed some updating. Their clients’ hotel room costs were being charged to the company credit card. Chasing the invoices of these room costs was proving difficult, and any that weren’t settled within six months were being paid by International SOS. Patrick Kuziw, Travel Manager, International SOS explains that, ‘our old system was quite a manual, time-consuming process. One of the biggest issues was collecting the invoices after the guests had checked out of hotels.’

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