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New York, NY – June 9, 2025 –American Express Global Business Travel (Amex GBT), a leading software and services company for travel, expense, and meetings & events, has announced that its hotel booking and payment solution, Virtual Payment Expert™ (VPE), is now available in Hong Kong, Singapore and Thailand. The digital payment solution is powered by Conferma, the world’s leading virtual payments technology provider.
VPE is a hotel booking and payment solution that is managed by Amex GBT, that supports spend control, helps prevent fraud and reconciliation challenges. A virtual card is used as a secure payment method for offline and online reservations globally and automatically becomes the form of payment in the hotel booking. Hotel payments are secure and automatically reconciled using Conferma tools.
VPE works as a digital payment solution for companies that have travelers without access to an individual corporate credit card who may also be booking outside of a company’s preferred vendors. Businesses benefit from VPE by streamlining payment processes into a single, all-in-one platform that makes it more efficient for finance teams to manage. Travel managers have access to data-driven insights with comprehensive spend analytics and customizable reporting and travelers benefit from a frictionless payment experience, no longer needing to use their own cards or worry about what they can or cannot spend on.
VPE is currently available in thirty countries located in Africa, Asia, Europe, the Middle East as well as in Australia.
Key Benefits of Virtual Payment Expert:
- Seamless Traveler Experience
With integrated technology, travelers or traveler arrangers can book in their preferred offline and online channels with access to their preferred properties. Travelers have around-the-clock support from GBT travel counselors for any needs related to their hotel booking and virtual card including extending their stay. Travelers also have access to virtual card numbers before and during their trip and can add to their digital wallet by using the Conferma app. - Financial Visibility
VPE provides real-time insights into travel expenses, enabling businesses to easily monitor, manage, and monitor spending via a single, all-in-one platform that seamlessly integrates with existing financial and travel management systems. - Simplified Spend Management
With VPE, businesses can set predefined spending limits for each individual user, ensuring every transaction automatically complies with budget and spend policy without the need for manual authorization. - Enhanced Security
VPE single-use virtual cards can be generated instantly for restricted purposes, limiting usage to specific vendors, locations and timeframes – drastically reducing the risk of loss, theft, fraud and unauthorized usage. - Automated Reconciliation
By automating the reconciliation process, VPE simplifies the matching of payments with expenses, minimizing the time and effort spent on manual administration. - Reliable Reporting
VPE’s real-time insights and automated reconciliation eliminate errors in financial reporting and provide a comprehensive audit trail and insights to improve analysis and decision making.
Aaron Conlin, Product Manager Virtual Payment Expert, Global Product and UX at Amex GBT, said: “By combining Amex GBT’s client expertise and industry insight with Conferma’s advanced digital payment technology and global network of over 90 banking partners, we are able to deliver a solution that reflects the preferences of today’s business travelers worldwide, while addressing the need for secure, seamless payment options. The continued expansion of VPE into Asia is reflective of our commitment to innovative financial solutions for corporate travel globally.”
Adam Williams, Head of Commercial, APAC at Conferma, said: “The launch of Virtual Payment Expert in Hong Kong, Singapore and Thailand is an exciting step forward for businesses looking to simplify their travel payment management and gain more security and control over expenses. With VPE, businesses gain a powerful tool to streamline processes and access reliable, real-time data that improves day-to-day operations and supports smarter decision making.”
To learn how Virtual Payment Expert can help your business manage travel payments and enhance visibility, security and control, visit www.amexglobalbusinesstravel.com or www.conferma.com.
Media Contacts:
Amex GBT: [email protected]
Conferma: [email protected]
About Conferma
Conferma is the world’s leading virtual payments technology provider, with a mission to simplify payments for businesses anywhere in the world. Founded in 2005 and acquired by Sabre in 2022 with additional investment from Mastercard in the same year, Conferma applies advanced technology to make payments quick and simple and enable organizations to focus on business efficiency and growth. In the travel industry, Conferma connects issuers to hundreds of Travel Management companies, more than 175 online booking platforms and over 75 card issuers. The company is fully integrated with all major card schemes and serves over 75 banking partners that issue Conferma generated virtual cards.
About American Express Global Business Travel
American Express Global Business Travel (Amex GBT) is a leading software and services company for travel, expense, and meetings & events. We have built the most valuable marketplace in travel with the most comprehensive and competitive content. A choice of solutions brought to you through a strong combination of technology and people, delivering the best experiences, proven at scale. With travel professionals and business partners in more than 140 countries, our solutions deliver savings, flexibility, and service from a brand you can trust – Amex GBT.
Visit amexglobalbusinesstravel.com for more information about Amex GBT, and follow @amexgbt on LinkedIn and Instagram.