Hotel payments. Handled.

Manual entry from booking tools to hotel systems often leads to typos and mismatches that cause payment failures. Connect Direct eliminates that risk by delivering card data exactly as issued. No errors, no rework, no surprises.

When hotels receive incomplete or incorrect card details, it results in declined payments and delayed check-ins. Connect Direct sends all required information (including expiry, billing instructions, and card numbers) directly into the hotel system, so payments go through the first time.

Missing or misfiled payment information slows down the check-in process and frustrates travellers. Connect Direct ensures hotels have the right card, attached to the right booking, in the right place. Making arrival seamless.

Travellers often pay out of pocket and submit claims later, adding admin for everyone. With Connect Direct, the virtual card is used by the hotel at the point of payment, so there’s no need for receipts, reimbursements, or expense forms.

Without consistent, accurate invoices tied to each transaction, reclaiming VAT or GST becomes a headache. Connect Direct links every payment to the booking and ensures clean, audit-ready documentation every time.

Manual processes create data gaps and make reconciliation harder. Connect Direct provides real-time visibility from booking to billing, automatically linking each transaction for easier reporting, policy compliance, and spend control.